Shipping
What are your delivery times?
Our goal is to make sure you receive your package as quickly as possible. We always try to ship your orders same or next day. We ship using USPS. We find most orders are delivered within 2-4 business days.
How much will shipping cost?
Our flat shipping rate is $5 and orders over $75 receive FREE shipping.
Can you provide worldwide shipping?
Not at this time.
My Order
What if I receive the wrong product?
I hope this doesn't happen, but if the item you ordered is different from the item you received (in that it is the wrong color or size) please email hannah@midimae.com and I will work quickly to get the order corrected.
Do you offer exchanges?
Exchanges are processed as returns (see returns policy below)
Returns
How do I return my product?
Returns are accepted for store credit only. The store credit will be sent to you on an e-gift card through email. You must return your item within 30 days of the date it was purchased on. Sale items, bodysuits, and accessories are FINAL SALE and cannot be returned. All merchandise must be returned unworn, unwashed, and in the original condition with tags attached. If items have stains/odors, you will NOT be given store credit. Return shipping fees are to be covered by the customer, unless the item is damaged, then Midi Mae would cover the return shipping cost. The return shipping fee, $5.99, will be deducted from the store credit.